Legal

Privacy Policy

How Talented Recruitment collects, uses and protects your personal information, in line with South Africa’s Protection of Personal Information Act (POPIA) and, where applicable, UK and EU data protection law. Last updated September 2026.

Who we are

Talented Recruitment is a recruitment agency based at Simbithi Eco Estate, Ballito, 4399, KwaZulu-Natal, South Africa. We place candidates with employers in South Africa and internationally, including employers in the United Kingdom, Ireland and other international markets.

For the purposes of South Africa’s Protection of Personal Information Act (POPIA), Talented Recruitment is the responsible party for the personal information described in this policy. Where applicable to our processing activities, we also comply with relevant UK and European data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR).

You can contact us at lauren@talentedrecruitment.co.za or +27 63 812 5401.

The information we collect

The information we hold depends on how you deal with us. From candidates we typically collect:

  • your name and contact details;

  • your CV, employment history, qualifications, skills and references;

  • your identity or passport details and information relating to your right to work;

  • your salary expectations and other information relevant to recruitment;

  • information you provide when communicating with us about applications or opportunities;

  • other information reasonably required to provide recruitment services or meet legal obligations.

From clients and prospective clients we may collect:

  • the contact details of the people we deal with;

  • company, vacancy and recruitment requirements;

  • information relating to the recruitment process and our relationship with the client;

  • other information necessary to provide recruitment services.

From website visitors we may collect information you submit through our contact forms, together with technical and analytics information such as pages viewed, device or browser information, approximate location and information relating to your interaction with our website, depending on the cookies and similar technologies you allow.

Where we get your information

Most often we collect information directly from you, when you apply for a role, send us your CV, complete a form on this site or speak to one of our consultants.

We may also collect information from public professional profiles and job boards, from referees you have nominated, from employers who ask us to help them hire, and from other lawful sources relevant to providing recruitment services.

Why we process your information

We process personal information for the purposes of providing and managing our recruitment services, including to:

  • match candidates to suitable roles and opportunities;

  • present candidates to prospective employers;

  • communicate with candidates, clients and prospective clients;

  • manage applications and recruitment processes;

  • verify qualifications, references and, where required, right-to-work information;

  • manage our relationships with clients and service providers;

  • operate, maintain and improve our website and services;

  • understand website usage and, where permitted, measure and improve our marketing;

  • meet legal, regulatory and compliance obligations;

  • protect our business, website, systems and users from fraud, misuse or security threats.

Depending on the circumstances and the law that applies, we may process personal information because it is necessary to provide a service or take steps at your request, because we have a legitimate business interest in doing so, because we are required to comply with a legal obligation, because it is necessary to protect someone’s vital interests, or because you have given consent.

Where we rely on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before the withdrawal.

Sharing your information

We share candidate information with prospective employers when we put you forward for a role, and we will provide information about the opportunity and recruitment process to you. We may also share information with service providers who help us operate our business, such as our IT, hosting, email and other technology providers.

Where a role requires it, we may share information with background, qualification, right-to-work or other verification providers. Where a particular check requires your agreement or consent, we will obtain this where required by law.

We may also disclose personal information where required or permitted by law, to protect our rights or property, or to prevent fraud or other unlawful activity. We do not sell your personal information.

Sending information outside South Africa

Because we place South African talent with employers abroad, your information may be sent to and processed in other countries, including countries outside South Africa and, where relevant, outside the United Kingdom or European Economic Area (EEA).

Where we transfer personal information outside South Africa, we do so in accordance with POPIA. Where UK or EU data protection laws apply, we also take appropriate steps to ensure that international transfers are made lawfully and subject to appropriate safeguards where required.

Depending on the circumstances, these safeguards may include consent, contractual arrangements, an adequacy decision or other legally recognised transfer mechanism. Where required by applicable law, you may contact us for further information about the safeguards relevant to a particular transfer.

How long we keep your information

We keep candidate information for as long as it is useful for the purpose for which it was collected, so that we can approach you about future roles. Unless you ask us to remove it sooner, we generally retain candidate records for up to five years after our last meaningful contact with you, after which they are deleted or de-identified. Some records may be kept longer where a law or legitimate legal requirement requires this.

We may retain client, enquiry and other business records for as long as reasonably necessary for the purposes for which they were collected, including legal, accounting, reporting and dispute-resolution requirements.

How we protect your information

We take reasonable technical and organisational steps to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.

Access to candidate and client records is limited to consultants and service providers who need the information to perform their role. Our systems are protected by appropriate access controls and our website is served over an encrypted connection.

No system is completely secure, but we take the protection of personal information seriously and review our safeguards as our business and technology develop.

Your rights under POPIA

Under POPIA, you may have the right to ask what personal information we hold about you and to receive a copy of it. You may ask us to correct or delete information that is inaccurate, irrelevant, excessive, out of date or obtained unlawfully. You may object to certain processing and may withdraw consent where our processing relies on consent. You may also ask us to stop sending you marketing communications.

To exercise any of these rights, email lauren@talentedrecruitment.co.za. We will respond as quickly as we reasonably can and in accordance with applicable law.

UK, EU and EEA privacy rights

If UK GDPR or EU GDPR applies to the processing of your personal information, you may have additional rights under the applicable law. These may include:

  • the right to be informed about how your personal information is used;

  • the right to access your personal information;

  • the right to have inaccurate or incomplete information corrected;

  • the right to request deletion of your personal information in certain circumstances;

  • the right to request restriction of processing in certain circumstances;

  • the right to object to certain processing, including certain processing based on legitimate interests;

  • the right to data portability where the legal requirements for that right are met;

  • the right to withdraw consent where processing is based on consent.

These rights are subject to legal conditions and exceptions. Not every right will apply in every circumstance. We may need to retain or continue processing certain information where this is necessary to comply with a legal obligation or to establish, exercise or defend legal claims.

If you are in the UK or EEA and believe that we have not handled your personal information properly, please contact us first so that we can investigate and try to resolve the issue. You may also have the right to complain to the data protection supervisory authority in the country where you live, work or where you believe an infringement has occurred.

For UK individuals, the relevant supervisory authority is the Information Commissioner’s Office (ICO). For individuals in the EU/EEA, the relevant supervisory authority will generally be the data protection authority in the country concerned.

Lodging a complaint in South Africa

If you believe we have not handled your personal information properly, please contact us first so that we can put it right. You also have the right to lodge a complaint with the Information Regulator of South Africa, which oversees compliance with POPIA. Details are available at inforegulator.org.za.

Cookies and website analytics

Our website uses cookies and similar technologies. Some cookies are necessary for the website to operate properly. Other cookies and technologies may be used to understand how visitors use the website, measure the effectiveness of our marketing, improve our services and, where applicable, support advertising or other marketing activities.

Where applicable law requires consent for non-essential cookies or similar technologies, we will ask for your consent before using them. You can use the cookie controls provided on our website to manage your preferences and may change or withdraw your consent where the available controls allow this.

Our website may use third-party services, including Google services, for analytics, measurement and advertising-related purposes. These services may process information in accordance with their own privacy policies and terms.

For more information about the cookies and similar technologies used on our website, including the choices available to you, please refer to the cookie consent controls displayed on the website.

Changes to this policy

We may update this policy from time to time as our services, technology or the law change. The current version is always published on this page, with the date it was last updated shown at the top. Where changes are significant, we will take reasonable steps to bring them to your attention.

How to contact us

If you have any questions about this policy, want to exercise a privacy right, or have a question about how we handle your personal information, please contact our Information Officer:

Email: lauren@talentedrecruitment.co.za
Telephone: +27 63 812 5401
Address: Simbithi Eco Estate, Ballito, 4399, KwaZulu-Natal, South Africa